Metacritic again and again gets attacked by both developers and press, and for admittedly good reasons. Such as… It’s unfairly used by publishers to judge how developers should be compensated. Some fans put too much stock in it, throwing tantrums when some wacky reviewer dares to give a game they’re pretty sure will be their favorite game ever a score that’s below the average. And don’t even get us started on the rampant score-bombing that takes place in the user-rating section. But even if Metacritic is a remarkably attractive lightning rod, it also proves how much better gamers have it compared to pretty much every other form of entertainment.



Like it or not, higher review scores often lead to higher sales for games, probably because many gamers pay attention to what critics are saying. Executives using an average from Metacritic at least approaches rewarding creators for quality work that correlates to sales. And that measure of success is far better than the film industry’s. In that world critical consensus matters less and less, as sharp advertising is able to turn out a fan base no matter how many terrible reviews a film garners.

For example, many film critics gave Transformers: Revenge of the Fallen particularly terrible reviews–the late Roger Ebert called it “a horrible experience of unbearable length.”  Its Metacritic average, which comprises 32 individual opinions,  is 35 out of 100, a veritable death sentence in the gaming world. Some Transformers fans responded angrily online with complaints that amounted to, “It’ll make a billion dollars anyway, so your bad review doesn’t even matter!!!”

And just as history will look back on Revenge of the Fallen as one of the most noisily pointless pieces of trash mankind ever produced, that angry sentiment was proven right. The movie made over $400 million in the US, and $836 million worldwide, making it the second highest grossing film of 2009. Additionally, its sequel, Transformers: Dark of the Moon, was ravaged by critics to a degree that rivaled its title’s ravaging of the English language, averaging a 42. And yet, it earned $1.1 billion, the fifth highest worldwide gross of all time. These films are seemingly critic-proof (you can bet Michael Bay didn’t get punished by executives for his metascore), and the Autobots are hardly alone in this troubling trend.



When we looked at the top 10 highest grossing films of 2010, 2011, and 2012, Alice in Wonderland (Metascore 53), Breaking Dawn Part 1 (45), Hangover Part II (44), and Pirates of the Caribbean: On Strange Tides (45) all placed for their respective years. Despite such low aggregate scores, the US public paid a combined $1.1 billion to see those movies. Alternatively, Oscar winning/nominated films like Zero Dark Thirty (95), Amour (94), The Artist (89), The Social Network (95), and Winter’s Bone (90), did a cumulative $250 million in the same timespan.

What happens when games got scores comparable games to the billion dollar crowd? 2012 release Epic Mickey 2 got under a 60, while 007 Legends and the most recent Harry Potter game ended up in the low 40s. You can bet they weren’t top 10 sellers, and the developers of all three games were closed by January of this year.



Those studios didn’t deserve to be shut down for bad scores. I’d much rather see them get another chance to create the greatest games they possibly can. However, wouldn’t it be a nice change to hear that Michael Bay was out of a job because critics agreed he makes films that insult the intelligence of children? Or that Tim Burton and Johnny Depp got penalized a couple million dollars for once again recycling the same routine for the last two decades?

Many of the highest grossing movies for the past few years appeal to the same collection of young men that most games are marketed towards, yet the ads seem to work far better for bad movies than they do for bad games. When looking at the 10 best-selling games in the US for 2010, 2011, and 2012, the lowest scoring was kid favorite Just Dance 3 with a 73. Excluding Just Dance titles, virtually no high ranking game in those three years got under an 80, and five scored over a 90. Clearly what the critics were saying mattered more to gamers.



I don’t enjoy defending something as big and potentially harmful as Metacritic. Averages like the ones on that site shouldn’t be considered absolutes because they’re based on opinions, and opinions change over time. Additionally, I think actually reading a review is more important than merely looking at a score, let alone an aggregate of multiple scores. All that being said, sites like Metacritic undoubtedly provide an important service for customers… if they choose to use it.

Instead of tearing down imperfect sites like Metacritic because of how publishers use those scores, gamers should be happy that some marker of quality matters to executives. Or to be more precise, be happy that the people buying games still use reviews to decide what to buy, because that forces executives to recognize criticisms of their games in some fashion. The way some publishers employ Metacritic in decision-making could use an adjustment, but I worry about the future where its impact on games lessens.



Some in the gaming press want to diminish the importance of Metacritic because of some unfortunate consequences, but the genie is out of the bottle. If the site vanished this instant, publishers would just collect the data themselves. produce the exact same numbers, and use them in the same ways. As much as people want to end the influence of Metacritic, the most likely scenario for that would be if gamers gave reviews the same respect moviegoers give critiques.

Right now film lovers are in a scary place where studios profit off a public that cares less and less about critical opinion, where the masses follow the flashiest commercials straight to the theaters. If there comes a day when garbage video games sell as consistently due to powerful marketing, you’ll start seeing scores of 30s and 40s reaching the top of the yearly sales charts, negatively influencing the types of games developed in the years to come. If Metacritic loses its influence, expect to see Twilight‘s gaming equivalent choking store shelves every holiday season.



You know that kid at parties who talks too much? Drink in hand, way too enthusiastic, ponderously well-educated in topics no one in their right mind should know about? Loud? Well, that kid’s occasionally us. GR Editorials is a semi-regular feature where we share our informed insights on the news at hand. Sharp, funny, and finger-on-the-pulse, it’s the information you need to know even when you don’t know you need it.

By Henry Gilbert